The pre-litigation team your firm wishes it had in‑house.
Built by an operator who's personally settled $3.5M+ in pre-lit across 200+ files — not a staffing company. We extend your plaintiff PI practice with senior pre-lit support: demand drafting, treatment & lien coordination, and adjuster negotiation.
Why most outsourcing fails for PI firms.
And what changes when the people doing the work have actually done the work — and don't leave you holding the bag.
The Problem
Staffing companies place people who've never worked a PI file. Your senior staff — the ones billing many times their hourly cost — end up training them. Then the trained person leaves, and you start over from zero. You paid to educate someone else's employee.
The Insight
Pre-lit is judgment work, and continuity is everything. You shouldn't be training someone else's hire, and your files shouldn't stall the moment a placement turns over. The fix is a senior, vetted bench — not a résumé pulled off a job board.
The Proof
Every team member is vetted and trained 1:1 over three months — by me, or by someone who's settled $5M+ in pre-lit — before they touch your files. And a reserve team keeps your work moving, so nothing is held up until you have a placement you're satisfied with.
Four ways we extend your practice.
Pick one. Pick all six on the Services page. We've structured our work the way a senior pre-lit hire would have — without the $90K salary or the turnover.
Five states. Real jurisdictional fluency.
We've handled files across all five — and we know they're not interchangeable. No-fault PIP states, LOP-heavy practice, Stowers and Soriano demands, pure vs. modified comparative fault. The strategy starts at the first demand letter.
Texas
Florida
Washington
Ohio
Massachusetts
A four-stage engagement.
No "transformation roadmaps." No quarterly business reviews. We start with a call and end with files closing faster.
The questions attorneys actually ask.
The ones we get on the first call, in roughly this order.
Ready to see if we're a fit?
Twenty minutes. No pitch deck. We'll tell you in the first five whether this makes sense for your firm.
Three ways to extend
your firm.
Month-to-month retainers. Cancel any month with 30 days' notice. No setup fees, no implementation packages. You pay for senior pre-lit work backed by a reserve bench — not for a customer success manager.
- 5 demand packages or 5 pre-lit files
- 30-day window, fully scoped
- Founder QC on every output
- No retainer · no auto-renewal
- Walk away clean if you're not satisfied
- Conversion conversation at day 30
- 1 dedicated pre-lit specialist
- ~120 hours / month of focused work
- Demand drafting + CM + treatment coordination
- Reserve bench so work never stalls
- Founder QC for the first 90 days
- ET–PT coverage, same-day response
- 1.5 FTE equivalent (lead + support)
- ~180 hours / month
- Full pre-lit ownership incl. negotiation prep
- Lien negotiation included (hospital · PIP · LOP)
- Weekly portfolio review with managing atty
- Founder available for escalations
What we actually do.
Six modules. Pick all of them, or the one your firm bleeds time on. Each can be scoped within a Tier II or Tier III retainer.
Demand Package Drafting
The single highest-leverage document in any pre-lit file — written to make the value obvious before anyone picks up the phone.
What's included
- Medical chronology with treatment timeline and provider mapping
- Doctor snippets & written opinions surfaced so Colossus and the adjuster value the file higher
- Liability narrative tailored to jurisdiction (Stowers/Soriano in TX, comparative fault elsewhere)
- Damages section — specials & generals — and full exhibit assembly
- Carrier-specific positioning aimed at a strong initial offer, if not an automatic tender
Pre-Lit Case Management
We don't impose our own approach. We execute your strategy on the file, exactly as the attorney intends it.
What's included
- We implement the attorney's strategy on every case — your calls, executed
- File setup in SmartAdvocate / AlphaLaw / Filevine / CASEpeer / MyCase
- Statute-of-limitations tracking across all five states
- Treatment coordination and provider follow-up cycles
- Client communications and internal status reports — under attorney supervision
Treatment & Specialist Coordination
Making sure the client gets to the right treatment — because under-treatment is where files quietly lose their value.
What's included
- TBI workup: neurology & neuropsychology referral and tracking
- Orthopedists, orthopedic & neurosurgeons for fractures and herniations
- Pain management, physiatry, chiropractic and physical therapy
- Imaging / radiology (MRI, CT) sequenced to document the injury
- Treatment-gap analysis and bridging so the chronology holds up
Lien Negotiation
Where most files quietly leak the client's net recovery. We claw it back.
What's included
- Hospital lien audit, reduction and negotiation
- PIP coordination and balance resolution
- LOP (Letter of Protection) provider negotiation and payoff
- ERISA, Medicare & Medicaid lien identification and reduction
- Line-item billing audit against the records to strip errors
Adjuster Negotiation Support
Always attorney-supervised. We prepare the moves and the intelligence; the attorney makes the call.
What's included
- A catalogue of individual adjusters and carriers — their response strategies and trends
- Counter emails and supplemental demands drafted to move the number
- Disciplined follow-ups to pull the first offer out of a stalling adjuster
- Evaluation notes so the attorney can value the case rightly — and resolve within that evaluation
- Client-expectation management so settlements land cleanly
New-Hire Training & Onboarding
The three-month program that means you never train someone else's hire again.
What's included
- 3-month structured training before any team member touches your files
- Every member vetted & trained 1:1 by the founder or a $5M+ pre-lit operator
- Reserve team members so your work is never held up between placements
- Documented SOPs for demands, chronologies, liens and adjuster comms
- We don't hand you a placement until you're satisfied with it
What we don't do.
- Court filings or anything requiring an attorney signature
- Legal advice — to anyone, ever
- Direct claimant communication without your approval
- Appearance at depositions, mediations, or court
- Trial prep or litigation discovery
- Marketing, intake, or referral generation
- Work outside FL, OH, MA, WA or TX
- Defense-side work, of any kind
Compliance, without the security theater.
Your malpractice carrier will ask about this on every engagement. Here's what we already have.
Built for your carrier's diligence checklist.
Five files. Thirty days. $1,495.
That's the Pilot. If you're not satisfied with the work, you walk away. The rest of this site is just to help you decide.
Built by someone who's done the work.
This is not a staffing company. It's an operator-led pre-lit practice — the kind of firm I wanted to hire when I was the one drowning in demand letters.
Based in Pakistan · U.S. LLC · Team across Ecuador, Colombia & the Philippines
Why I started this firm.
I spent years inside plaintiff PI work — first managing cases, then negotiating files — and personally settled $3.5M+ in pre-litigation across more than 200 cases handled start-to-finish: intake, treatment, demand, adjuster, disbursement. Florida, Ohio, Massachusetts, Washington, Texas.
What I saw, over and over, was the same problem from the attorney's side of the desk. They'd hire outsourced help — Legal Soft, Stafi, Omega, whichever. The help would be a generalist who'd never worked PI. The firm's senior people would spend their expensive hours training them. And once they were finally useful, they'd leave — and the firm would start again from zero.
So I built the opposite. A small, deliberately senior team, every member vetted and trained 1:1 over three months on the same playbook I used to settle the cases that built my résumé — with a reserve bench so a client's work never stalls between placements.
What I believe about pre-lit.
How we stay out of UPL.
Our engagement letters state it plainly: the attorney retains sole legal judgment on all matters; our team performs paralegal and case-management functions only; every final decision on demands, settlements, and communications with adjusters and clients is reviewed and authorized by the attorney. We do not give legal advice. We draft; you decide. UPL-safety language is included in every MSA.
The operator's record.
The team.
The entity is a U.S. LLC; I lead the practice from Pakistan. The operational team works across Ecuador, Colombia, and the Philippines — chosen for legal aptitude and for time-zone coverage that spans every U.S. business hour, ET to PT. Everyone is trained by me, or by someone who's personally settled over $5 million in pre-lit and built the cases behind that number over years in practice. We keep the team deliberately small. Quality through growth is harder than growth — and quality is the only reason an attorney refers us.
How the team is managed.
Distributed doesn't mean unaccountable — with us it means the opposite, because everything is measured. Every team member works on Hubstaff: time tracked to the minute against your files, with activity levels and periodic screenshots logged throughout the day. You receive end-of-day reports showing exactly what moved on your cases. And we monitor activity across softphones and inside your legal software — SmartAdvocate, AlphaLaw, Filevine, CASEpeer, MyCase — so every call, note, and file update is visible and auditable. In practice, you get more transparency into our work than you have into most people sitting in your own office.
Real files. Real outcomes.
Names redacted.
Twelve files personally handled by the founder, in three categories: demand packages, treatment & records, and negotiation & liens. Firm names, claimants, carriers, and identifying details have been anonymized. Amounts and timelines are real. Past results do not guarantee future outcomes.
Demand Packages
$42K opening to $215K settlement.
Carrier opened at $42K and hung its valuation on a six-week treatment gap. We re-drafted the chronology to front-load the gap's explanation — lost coverage, documented attempts to find affordable PT — and added an ER 904 analysis plus a regional comp set. Two sequenced counters and an IFCA threat at day 21.
Policy-limits tender in 18 days.
Carrier sat at $18.5K on a clear-liability file. We drafted a time-limited, within-limits Stowers demand with explicit bad-faith framing and a Soriano-aware structure for the multi-claimant exposure, benchmarked against published Harris County verdicts. Carrier tendered limits on day 18.
Colossus-tuned demand lifts the first offer.
Florida soft-tissue file with PIP exhausted and treatment under LOP. We built the demand around the doctors' written opinions and impairment language Colossus weights, organized the LOP balances cleanly, and the carrier's first offer came in 3x its usual opener for the injury class.
No-fault file, $118K third-party result.
Massachusetts no-fault file where the prior demand had blurred the PIP and third-party layers. We separated the PIP recovery from the bodily-injury demand, documented wage loss with employer declarations, and pushed the third-party claim on its own merits. Settled at $118K.
Treatment & Records
A documented TBI doubles the valuation.
Client reported memory and focus issues that weren't being worked up. We coordinated a neurology referral and formal neuropsychological evaluation, which documented a mild TBI the file had been treating as a simple concussion. The objective findings reset the entire damages picture.
Surgical recommendation, captured in time.
A herniation was being managed conservatively with no specialist on file. We routed the client to an orthopedic surgeon, secured an MRI, and documented the surgical recommendation and impairment rating — turning a soft-tissue-looking file into a clearly surgical one for valuation.
A lapsed client, back in treatment.
The client had dropped out of care for nine weeks — the kind of gap carriers feast on. We re-engaged them, coordinated a PT and chiropractic restart, and documented the reason for the lapse contemporaneously so the chronology told one coherent story instead of two broken ones.
Pain management completes the picture.
Radicular symptoms with no diagnostic backbone. We assembled a pain-management referral, MRI, and an epidural injection series, then sequenced the records so the demand showed a logical progression — conservative care, imaging, intervention — that carriers value far above scattered visits.
Negotiation & Liens
A $5K negotiation moves $18K to the client.
The hospital filed a $47K lien that gutted the client's net. We audited every line item, found $11K in charges with no matching record, repriced the disputed items using cost-to-charge ratios, and demanded a reduction citing comparative-fault apportionment. Lien settled at $29K.
LOP balances cut, net restored.
Three LOP providers were carrying inflated balances against a modest settlement. We negotiated each LOP payoff and resolved the PIP coordination, benchmarking charges against usual-and-customary rates. Combined reductions put thousands back into the client's pocket at disbursement.
Knowing the adjuster pulls the first offer.
The carrier had gone silent for 90 days. Our catalogue flagged this adjuster's pattern — slow to open, responsive to supplemental documentation. We sent a targeted supplemental demand and a disciplined follow-up cadence; the first offer landed within ten days, then climbed.
Resolved within the attorney's number.
We built the attorney a one-page evaluation memo — comps, exposure range, and a recommended floor — so the firm could value the case rightly up front. With expectations set on both sides, the file resolved inside the attorney's evaluation, beating the second and third offers without filing suit.
All case studies describe work personally handled by the founder during prior engagements. Firm names, claimant identities, carrier names, claim numbers, and any details that could identify the matter have been redacted or generalized. Settlement amounts and timelines are real but anonymized. Past results do not guarantee future outcomes. Nothing on this page constitutes legal advice or the establishment of an attorney-client relationship.
Want this kind of work on your files?
The Pilot is built for exactly this question. Five of your active files. Thirty days. We show you what we'd do differently.
One call. No pitch deck.
Tell us what's clogging your pre-lit pipeline. We'll tell you in five minutes whether we can help. If we can't, we'll tell you who can.
Talk to the founder directly.
The first call is always with me — not a project manager, not a sales rep. Twenty minutes, structured, no slides. We'll walk through your current pre-lit workflow, find the two or three places where time leaks, and decide together whether a Pilot makes sense.